Certified Pre-Owned Benefits
CERTIFIED MANUFACTURER’S WARRANTY
OUR VEHICLES ARE PRE-OWNED. IT DOESN’T MEAN WE LOVE THEM ANY LESS
We make great vehicles and we always have. So we gladly back our Certified Pre-Owned Vehicles with a manufacturer’s warranty.
You also get a minimum of 3 months or 5,000 kilometres (whichever comes first) Used Vehicle Limited Warranty when you purchase a Certified Pre-Owned Vehicle. That’s standard. If your budget permits, you can extend or upgrade to an even more comprehensive Certified Pre-Owned Vehicle Protection Plan. And should you ever decide to sell your vehicle, you’ll be able to transfer any existing warranties to its new owner.
Shop Certified Pre-Owned Vehicles
For complete coverage details, see your GM Certified Pre-Owned Dealer.
Vehicles are not eligible to be marketed as Certified Pre-Owned vehicles unless the dealer first performs all open safety, emissions and non-compliance recall repairs. GM has instructed its dealers to check for open recalls and to perform all needed repairs before listing any vehicle as a Certified Pre-Owned vehicle. Dealers are required to determine whether there is an open recall on a vehicle by entering the Vehicle Identification Number at the GM Canada Recall Centre Website.
CERTIFIED 150+ POINT INSPECTION
WE GO OVER EVERY INCH SO YOU CAN COVER EVERY MILE.
You might not worry much about the condition of your hose clamps or the vacuum system or the brake pads. You’ll never have to, either, with one of our GM Certified Pre-Owned Vehicles. Before they reach the sales floor, each one of our vehicles is meticulously looked over by a licensed mechanic. That means by the time you look at them, every single vehicle has passed our painstaking 150+ point inspection.
Vehicles are not eligible to be marketed as Certified Pre-Owned vehicles unless the dealer first performs all open safety, emissions and non-compliance recall repairs. GM has instructed its dealers to check for open recalls and to perform all needed repairs before listing any vehicle as a Certified Pre-Owned vehicle. Dealers are required to determine whether there is an open recall on a vehicle by entering the Vehicle Identification Number at the GM Canada Recall Centre website recalls.gm.ca.
The 150+ point inspection includes:
Check the vehicle mileage against service records for accuracy.
ENGINE COMPARTMENT
Hood release, hinges, prop rod or gas struts provide proper operation.
Check finish (rust, corrosion).
ENGINE CONDITION & NOISE
Verify original equipment and displacement
Valve cover/cylinder head/exhaust manifold gaskets soundness
Condition of engine belts, automatic tensioner, hoses, wires and no squeaking belts
Condition of hose clamps, retainer clips, and wire casings
Look for areas of concentrated dirt or grime
Check for fluid leaks or valvetrain noise
Vacuum system condition
Fuel delivery system
ENGINE OIL LEVEL/CONDITION
Check engine oil level, verify oil clarity and viscosity.
ENGINE COOLANT LEVEL/CONDITION
Check radiator for leaks and damage/fan shroud is securely in place
Verify that blades of cooling fans are not broken or bent
Check coolant level, freeze protection rating
AIR FILTER INSPECTION
Inspect air filter/filter housing for debris (leaves, bugs).
BATTERY LOAD TEST
Inspect battery for cracks. Clean and inspect battery top, posts & cables
Measure battery voltage/conduct load test
IGNITION SYSTEM
Inspect system for loose, cracked or burned wires.
Check wire for short circuits and arcing
POWER STEERING FLUID LEVEL
Inspect power steering fluid level
BRAKE FLUID LEVEL
Locate and inspect master cylinder reservoir, check brake fluid level
AUTOMATIC TRANSMISSION FLUID LEVEL & CONDITION
Check all ranges from “Park” to “1st” for proper engagement.
FUEL SYSTEM
Inspect fuel injection system for proper operation
Check fuel system for leaks or loose wires and lines
Inspect evaporative emissions for proper operation
MANUAL TRANSMISSION FLUID LEVEL
Measure fluid level, clarity and viscosity (if equipped).
MANUAL TRANSMISSION HYDRAULIC CLUTCH FLUID LEVEL
Check clutch fluid reservoir for proper level.
WASHER FLUID LEVEL
Inspect/fill washer fluid reservoir (front)/(rear, if equipped).
STARTER PERFORMANCE (AUTOMATIC TRANSMISSION)
Check that starter only operates in “Park” or “Neutral”.
STARTER PERFORMANCE (MANUAL TRANSMISSION)
Starts only when clutch pedal pressed all the way down (GM Vehicles).
OnStar® system – verify connection to OnStar® with blue button push
SRS system warning light/self-test
ABS system warning light/self-test
INSTRUMENT PANEL
Instrument panel/gauge lights and operation
Electronic instrument cluster, Head-up Display operational (if equipped)
CLIMATE CONTROL
HVAC/Front and Rear Electronic Climate Control (if equipped)
All climate control directional functions/vents working properly
Confirm Cabin Air Filter is clean
AUDIO/VIDEO SYSTEM
Audio controls, speakers, steering wheel controls (if equipped)
Power antenna (if equipped)
DVD player operational (if equipped)
Navigation system operational (if equipped)
Infotainment Systems verify operation of system with Multimedia Interface Tool (MIT Tool), display screen, USB, Bluetooth, AUX jack,
etc., (if equipped)
WINDSHIELD WIPER/WASHER OPERATION
Front wiper/washer controls are operational
Front wiper blades
Rear wiper/washer controls are operational (if equipped)
Rear wiper blade (if equipped)
ELECTRIC REAR WINDOW DEFROSTER OPERATION
Defroster switch/heating grid operation
HORN OPERATION
Horn operation/sound quality
LIGHTER/POWERPOINT OUTLETS
Cigarette lighter, USB, AUX, powerpoints operational
TILT STEERING WHEEL (IF EQUIPPED)
Steering wheel locks in each tilt position
Confirm operation of heated steering wheel (if equipped)
INSIDE REARVIEW MIRROR
Rearview mirror adj., range of movement, Auto dim (if equipped)
Map/Reading lights (if equipped)
WINDOWS
Power windows and controls are operational (if equipped)
Sliding rear window/vent windows (if equipped)
OUTSIDE MIRROR CONTROLS
Check mirrors for full movement in all directions
Inspect mirrors for clarity, scratches or cracks
Heated Mirrors/Personal Memory systems function (if equipped)
POWER SUNROOF OPERATION (IF EQUIPPED)
Sunroof opens, tilts and closes properly
Check sunroof track for any obstructions or damage
Check sunroof seals for any cracks or damage
REMOVABLE ROOF PANELS (IF EQUIPPED)
Roof panel latches
Check roof panel weather stripping for cracks or damage
CONVERTIBLE TOP OPERATION (IF EQUIPPED)
Headliner condition (if equipped)
Check roof structure for bent rods or damage
Top opens and closes fully
Rear window, glass or plastic condition
Convertible top seals and clamps
SEAT FABRIC AND TRIM CONDITION
Inspect vehicle seats for wear, stains or tears
Passenger compartment trim panels fit and finish
Headliner fit and condition
SEAT ADJUSTMENT
Driver and Passenger seat tracks are operational
Adjustable head restraints (if equipped)
Folding rear seatback/Valet Lockout feature (if equipped)
Driver/passenger/rear seat controls are operational
SAFETY BELT CONDITION/INTEGRAL CHILD SEAT OPERATION
All seat belts are operational
Inspect safety belt webbing and buckles at all seating positions
Height-adjustable shoulder belts work correctly (if equipped)
Check that integral child seat is operating properly (if equipped)
Inspect all child seat hardware and latches
SUN VISOR OPERATION AND CONDITION
Sun visors are operational
INTERIOR/COURTESY LIGHT OPERATION
Check that all interior lights/switches are operational
REMOTE DECKLID/LIFTGATE RELEASE OPERATION
Check operation of decklid/liftgate during remote release
Inspect weather seal for damage
Decklid pull-down feature (if equipped)
REMOTE FUEL FILLER DOOR RELEASE OPERATION (IF EQUIPPED)
Inspect operation of the remote fuel filler door release feature
Interior fuel door switch, release mechanism working properly
Confirm capless fuel filler is intact and working correctly
ASHTRAY
Inspect ashtray for broken, bent, or melted components
GLOVEBOX OPERATION
Inspect latch, lock, and hinges for proper operation
DOOR TRIM AND LOCK OPERATION
Check that all doors open and close smoothly
Inspect operation manual or power door locks, rear door security lock
Check that doors cannot be opened in the “Locked” position
Check handheld remote transmitter operational (if equipped)
Check all interior/exterior door handles for damage
Check and confirm child door lock operation
Inspect fit and finish of each door trim panel, armrest, assist strap
CARPET AND FLOOR MAT CONDITION
Inspect carpet and floor mats for burns, dirt, excessive wear
CARGO AREA
Inspect cargo area trim panels for fit and finish
Cargo area, door lock switch operation, powerpoint power (if equipped)
SPARE TIRE CONDITION/JACK & WRENCH LOCATION
Inspect spare tire and wheel condition
Inspect that all tools needed for spare tire change are intact, or if
equipped with spare tire delete, the fill kit is available
HEAD LAMP/FOG LAMP OPERATIONS
Headlamp switch, High/Low beam is functional
Headlamps are aimed properly
Twilight/headlamp delay feature OK (if equipped)
Fog lamps are aimed and functional (if equipped)
PARKING/BRAKE/BACK UP/TURN & SIDE MARKER LAMPS
Front and rear parking lamps
Brake and backup lamps
Left/Right turn signal lamps
HAZARD WARNING LIGHTS
Hazard warning lights work with vehicle running/not running
WHEEL AND TIRE CONDITION
(INSPECT PRE TEST DRIVE AND IN SERVICE BAY)
Tires meet 4/32” minimum requirement
Tire build dates (DOTs) within 6 years
Wheel covers/wheel centre hubs OK (if equipped)
Tire sidewalls, valve stems, and wear pattern
Tire size/correct air pressure/lug nuts secured
Inspect wheel rims for damage
SHOCK ABSORBER TEST
Front shock absorbers/strut assembly
Rear shock absorbers/strut assembly
BRAKE SHIFT/TRANSMISSION INTERLOCK
(AUTOMATIC TRANSMISSION)
Gear selector cannot be moved out of Park unless brake is applied
TRANSMISSION OPERATION (AUTOMATIC)
Transmission gear engagement/shift points are smooth
TRANSMISSION OPERATION (MANUAL)
Clutch pedal/gear shift engagement
Inspect transmission for noise
ENGINE PERFORMANCE
Engine driveability/performance
BRAKE OPERATION
Power-assisted braking system is functional
Rear parking assistance monitor operational (if equipped)
Anti-lock brake system warning/self-test light is functional
Anti-lock brake system functional (if equipped)
Vehicle tracks straight under hard braking conditions
SUSPENSION/DRIVETRAIN/NOISE
VIBRATION HARSHNESS
Inspect for abnormal vehicle noise, wind noise, vibrations or harshness
CORNERING ABILITY
Vehicle cornering dynamics
Inspect for vehicle abnormal body roll
CRUISE CONTROL (IF EQUIPPED)
Cruise control holds a set speed/adjustments work properly
Heads up display – alerts are functional
Haptic seats
Audible warnings
Collision Alert
Cross-Traffic Alert
Side Blind Zone Alert
Adaptive Cruise
Lane Centring
Super Cruise
Front and Rear Park Assist
Front and Rear Camera
180 Bird’s eye view Camera
TRANSMISSION CASE INSPECTION
Transmission case/pan structurally sound
MANUAL TRANSMISSION FLUID LEVEL AND CONDITION
Fluid level, clarity and condition
TRANSFER CASE (4-WHEEL DRIVE AND AWD MODELS)
Fluid level, clarity and condition
Transfer case/skid plate structural condition
BRAKE SYSTEM CONDITION
Brake rotor/drum surfaces
Brake pads/shoes have 40% or more remaining pad life
Brake shoes have 40% or more remaining life
Parking brake operation
ENGINE MOUNTS/FRONT SUSPENSION LINKS & BUSHINGS
Inspect all engine mounts, grommets and bushings
Front suspension links/sway bar/mounts
STRUTS AND SHOCK ABSORBER CONDITION
Shock absorbers/struts free of leaks and damage
STEERING SYSTEM CONDITION
Inspect structural condition of all steering system elements
CV JOINT DUST BOOT CONDITION
CV dust cover boot void of rips/damage
DRIVE AXLE, AXLE FLUID LEVELS
Inspect differential case for fluid leaks
Front/Drive axle fluid level
FUEL TANK SYSTEM CONDITION
Fuel tank and delivery lines are sound, no fuel odour
VEHICLE/STRUCTURAL DAMAGE
Inspect for signs of collision damage
EXHAUST SYSTEM
Exhaust system hung/routed properly, meets structural integrity, exhaust tone
ENGINE OIL AND FILTER CHANGE, CHASSIS LUBE
Lubricate all chassis points, perform engine oil and filter change
Confirm that the low voltage charger is operational and will charge the vehicle
Confirm that the vehicle can be charged with a level 2 charger
Confirm (if equipped) that the vehicle can be charged with the High Voltage DC charger
WINDOW GLASS
Inspect all glass surfaces for chips and cracks
HOOD CONDITION
Inspect hood for proper alignment with fenders, grille, and fascia
Inspect hood’s finish for dents and scratches
GRILLE, FRONT BUMPER, AND FASCIA CONDITION
Check that bumper guards and rub strips are securely fastened
A Check grille, front bumper, or fascia alignment/condition
Vehicle is free from road tar and tree sap
DRIVER SIDE FENDER, DOOR(S), QUARTER PANEL CONDITION
Inspect for panel alignment, finish quality, previous bodywork
Weather seals, placement/condition
Bodyside mirrors, mouldings and badging properly secured
DECKLID, LIFTGATE, TAILGATE OR REAR CARGO DOOR CONDITION
Inspect the rear body panel surfaces for dings, dents and scratches
Decklid, liftgate or rear panel doors
Weather seals, placement/condition
Pickup tailgate/bed/side rails (if equipped)
Inspect bedliner
REAR BUMPER/FASCIA CONDITION
Inspect all rear trim components for proper fit, or collision damage
Check that all bumper guards and rub strips are securely fastened
PASSENGER SIDE FENDER, DOOR(S) QUARTER PANEL CONDITION
Inspect areas for panel alignment, finish quality, or previous bodywork
Weather seals, placement/condition
Bodyside mirrors, mouldings and badging properly secured
ROAD ANTENNA
Inspect mast antenna, antenna secured
Engine compartment is clean/degreased
Interior compartment has been cleaned
Vehicle exterior has been washed
Vehicles are not eligible to be marketed as Certified Pre-Owned vehicles unless the dealer first performs all open safety, emissions and non-compliance recall repairs. GM has instructed its dealers to check for open recalls and to perform all needed repairs before listing any vehicle as a Certified Pre-Owned vehicle. Dealers are required to determine whether there is an open recall on a vehicle by entering the Vehicle Identification Number at the GM Canada Recall Centre website recalls.gm.ca.
CERTIFIED MANUFACTURER’S WARRANTY
OUR VEHICLES ARE PRE-OWNED. IT DOESN’T MEAN WE LOVE THEM ANY LESS
We make great vehicles and we always have. So we gladly back our Certified Pre-Owned Vehicles with a manufacturer’s warranty.
You also get a minimum of 3 months or 5,000 kilometres (whichever comes first) Used Vehicle Limited Warranty when you purchase a Certified Pre-Owned Vehicle. That’s standard. If your budget permits, you can extend or upgrade to an even more comprehensive Certified Pre-Owned Vehicle Protection Plan. And should you ever decide to sell your vehicle, you’ll be able to transfer any existing warranties to its new owner.
Vehicles are not eligible to be marketed as Certified Pre-Owned vehicles unless the dealer first performs all open safety, emissions and non-compliance recall repairs. GM has instructed its dealers to check for open recalls and to perform all needed repairs before listing any vehicle as a Certified Pre-Owned vehicle. Dealers are required to determine whether there is an open recall on a vehicle by entering the Vehicle Identification Number at the GM Canada Recall Centre Website.
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CERTIFIED EXCHANGE PRIVILEGE
LOVE YOUR VEHICLE AT FIRST SIGHT.
OR SECOND OR THIRD.
You should be completely satisfied with your Certified Pre-Owned Vehicle. If for any reason you’re not, you can exchange it within the first 30 days or 2,500 kilometres, whichever comes first.
EXCHANGE PRIVILEGE
If for any reason you’re not completely satisfied with your Certified Pre-Owned Vehicle, you can exchange it within 30 days or 2,500 kilometers — whichever comes first — from the date of purchase for any other eligible Certified Pre-Owned Vehicle.
If the purchase price of the replacement vehicle is less than the purchase price of the vehicle being returned, you’ll receive credit for the difference. If the purchase price of the replacement vehicle is more, you simply pay the difference.
ELIGIBILITY
Unless indicated by your Dealer, all Certified Pre-Owned Vehicles are eligible for the Exchange Privilege during the first 30 days or 2,500 kilometres of ownership. However, the exchanged vehicle has to meet the following criteria:
- The vehicle must currently be owned or leased by the retail purchaser/lessee of the Certified Pre-Owned Vehicle.
- The vehicle must be returned in the condition in which it was delivered to the customer, without damage or excessive wear and tear.
EXCLUSIONS
The One Time Exchange Privilege excludes the following vehicles:
- Fleet purchase vehicles.
- Vehicles used for daily rental, hearse, taxi, limousine, snowplowing or delivery services.
- The customer has previously returned a vehicle under the GM Certified Pre-Owned Vehicles One-Time 30 Day or 2,500 Kilometre Exchange Privilege within a period of 12 months commencing on the return date of that previously returned vehicle.
- Vehicles that have had after-market accessories installed (e.g., radio or alarm system) unless installation was performed or sublet by the selling GM Certified Pre-Owned Dealer.
VEHICLE INSPECTION
Every vehicle returned under the Exchange Privilege will be inspected for damage and excessive wear and tear. If non-warranty repairs equal to or greater than $300 have been performed or are necessary, the vehicle is not eligible to be returned. If less than $300, the damage repair estimate will be deducted from the credit amount applied to the returned vehicle.
VALUATION OF THE RETURNED VEHICLE
The “Agreed Upon Exchange Value” will be used in determining the refund value to be applied to the replacement vehicle.
EXCHANGE AND WAIT PROVISION
If a customer exchanges a vehicle under the Exchange Privilege and waits for a replacement vehicle instead of choosing one from the dealer’s available inventory, the selling dealer will not provide alternate transportation or allow a customer to keep the original vehicle while the replacement vehicle is secured.
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ONSTAR
OnStar helps you drive with added confidence, and is designed to have someone help you in your time of need.
WHETHER YOU BUY NEW OR PRE-OWNED, YOU’RE STILL PROTECTED AND CONNECTED
If you’re considering a pre-owned vehicle or your current vehicle’s connected services are inactive, you can still enjoy many or all of the same features and services found in new vehicles.
Get a 1-month trial and sign up for a paid plan to enjoy the first two months on us†
*Pre-owned vehicles equipped with 3G or 4G LTE OnStar hardware are eligible for 1 month of OnStar Safety & Security Plan and 1 month of Connected Services (Hands-Free Calling minutes excluded during the trial period) which may, depending on your vehicle’s hardware, include navigation services, Remote Access Plan, and, for 4G LTE equipped vehicles, 1 month or 3 GB of data (whichever comes first) from activation. Services are subject to user terms and limitations and capabilities vary by vehicle model and the type of OnStar hardware. Your 1-month trial will not be automatically converted into a paid service plan. If you choose to enroll in a paid monthly plan within 15 days of activation, you’ll receive the first 2 months of the paid plan you select on us. After expiry of the first 2 months of your paid plan, we will automatically bill your payment method each month and charges for data will be billed every 30 days by AT&T or its local service provider. To enroll or to cancel at any time, press your blue OnStar button or call 1-888-466-7827. See onstar.ca for details and further plan limitations. Data plan provided by AT&T or its local service provider. Availability subject to change.
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GM OWNER CENTRE AND MOBILE APP
Visit the Owner Centre and mobile app any time to track your service history, view your Owner’s Manual and how-to videos, check your warranty status and more!
Access Your Vehicle’s Service History
You’ll be able to review service records you add here or previously entered on onstar.ca, if equipped.
View Your Warranty
View your vehicle’s warranty coverage anytime by logging on. We think you’ll like what you see.
Track Vehicle Recalls
Check for recalls on your vehicle and receive automatic recall notices, maintenance reminders and offers exclusive to you!
View Your Owner’s Manual and How-To Videos
Scroll through your Owner’s Manual or view helpful how-to videos to learn everything there is to know about your vehicle’s features and operation.
SIRIUSXM
WELCOME TO YOUR FREE SIRIUSXM TRIAL.**
Turn your drive into the most entertaining part of your day with SiriusXM. Your complimentary 3-month free trial to the All Access Package includes the best 100% commercial-free music anywhere, anytime. With over 140 channels available, your journey will be filled with music, sports, news, exclusive talk and comedy. And with coast-to-coast satellite coverage, you can listen to digital quality sound in Canada or the USA.
**Available in 10 Canadian provinces, 3 territories and the 48 contiguous United States. Subscription sold separately after trial period. If you decide to continue your service at the end of your trial subscription, the plan you choose will automatically renew and bill at then-current rates until you call 1-888-539-7474 to cancel. Other fees and taxes will apply. All fees and programming subject to change. See the Customer Agreement for complete terms at siriusxm.ca/terms. ©2018 Sirius XM Canada Inc. “SiriusXM,” the SiriusXM logo, channel names and logos are trademarks of Sirius XM Radio Inc. and are used under license. SiriusXM Canada products, programming, services are subject to change.
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